Privacy Policy

Last Updated: June 22, 2026

Aqua Deck ("we," "us," or "our") operates the website aquadeck.ca. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or request a quote for our deck and railing installation services.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when you fill out a contact form, request a quote, or contact us directly via email or phone. This information may include:

Full name
Email address
Phone number
Service or property address
Any details or photos you provide about your project

2. How We Use Your Information

We use the information we collect strictly to operate our business and serve you. This includes:

Responding to your inquiries and providing project quotes.
Scheduling consultations and delivering our installation services.
Communicating with you about your ongoing project or service updates.
Improving our website content and customer service.

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage and Security

We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. Your information is stored securely and is only accessible by authorized personnel who need the data to perform their job duties (such as preparing your quote).

4. Third-Party Service Providers

We may use trusted third-party service providers to help us run our website or manage communications (such as website hosting providers or email services). These providers only have access to your information to perform specific tasks on our behalf and are obligated to keep it confidential.

5. Cookies and Analytics

Our website may use basic cookies or tracking tools to improve your browsing experience and analyze site traffic. You can choose to disable cookies through your web browser settings, though some parts of the site may not function perfectly without them.

6. Your Rights

You have the right to ask what personal information we hold about you, request corrections to inaccurate data, or ask us to delete your personal details from our records. To make a request, please contact us using the details below.

7. Compliance with Canadian Privacy Laws

This Privacy Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the Personal Information Protection Act (PIPA) of British Columbia.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us through the contact information provided on our website.